Privacy Policy
How we collect, use, and protect your personal information.
Last updated: September 2026
1. Who We Are
ERKIB TradeLink is a trade facilitation and consultancy service based at 46 Woodgrange Road, London E7 0QH, United Kingdom. We provide business support services to Pakistani businessmen seeking to trade with China.
For the purposes of UK data protection law, ERKIB TradeLink is the data controller responsible for your personal information.
2. What Information We Collect
We collect personal information that you provide to us directly, including: your full name, email address, phone number, business or industry sector, and any details you share in your enquiry message.
We may also collect basic technical data such as your IP address and browser type when you visit our website, for security and analytics purposes.
3. How We Use Your Information
We use your personal information to respond to your enquiries and provide the services you have requested, including visa guidance, business matching, and trade support.
We may also use your contact details to send you relevant updates about our services, where you have given consent or where we have a legitimate business interest to do so.
We do not use your information for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR: (a) your consent, where you have provided it; (b) the performance of a contract or pre-contractual steps at your request; and (c) our legitimate interests in operating and improving our business.
5. Who We Share Your Information With
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website and delivering our services, under strict confidentiality agreements. We may also disclose information where required by law.
6. International Transfers
As we facilitate trade between Pakistan and China, some of your business information may be shared with partners or contacts in Pakistan or China as part of delivering our services. We will only do this with your knowledge and where necessary to fulfil your request.
7. How Long We Keep Your Data
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Enquiry data is typically retained for up to 3 years, after which it is securely deleted.
8. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing; and request data portability.
To exercise any of these rights, please contact us via WhatsApp at +44 7404 483346 or by post at 46 Woodgrange Road, London E7 0QH. We will respond within 30 days.
9. Cookies
Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.